The delivery time for a machine depends on several factors, including the machine model and shipping location. Some models may be available faster than others, and the distance and transportation conditions to the final destination may also influence the total lead time. Our team will endeavor to determine with your services an achievable deadline and will commit to respecting it.

As a registered exporter (REX) and thanks to our EORI number, we are able to deliver to most countries around the world. These two requirements facilitate customs exchanges and allow us to export to more than 60 countries with peace of mind thanks to our trilingual teams.

Delivery costs vary depending on several factors, such as the destination, the weight and dimensions of the machine, as well as the mode of transport chosen, this is why we sell in DAP, to avoid unpleasant surprises on the final invoice.

Even though we resolve 90% of breakdowns by telephone, we offer a maintenance service for our machines. This service includes regular preventive maintenance visits, interventions in the event of breakdowns, as well as the possibility of subscribing to maintenance contracts to ensure continuous and optimal monitoring of your equipment. Please do not hesitate to contact us for more details on the options available. For greater peace of mind, if the parts are available, for any order placed before 3 p.m. our parts are shipped the same day and delivered within 1 day for France and 2 to 5 days for the export.